Refund Policy

A legal disclaimer

Last Updated: 01-09-2026

At SunShine Auto Detailing, we value your time and ours. This Refund Policy outlines the process for handling refunds for detailing services. By booking with us, you agree to this policy.

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1. Pricing & Payment

Variable Pricing: Prices listed on our website or promotional materials are "starting at" prices. Final pricing may vary depending on vehicle size, condition, and requested services.

Deposits: A non-refundable 20% deposit is required for all online self-scheduled bookings, or any appointment booked more than 7 days in advance. This deposit is fully deducted from your final service total. Deposits are not required for over-the-phone bookings scheduled within a 7-day window.

Final Payment: The remaining balance is due immediately upon completion of services. Online deposits must be paid via debit or credit card at the time of booking. For the remaining final balance, we accept cash, Zelle, debit cards, credit cards, and in-person checks.

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2. Scheduling & Cancellations (Prior to 24 Hours):

Cancellations: If you cancel your appointment completely, any 20% deposit previously paid is strictly forfeited.

Rescheduling: If you need to change your appointment date or time, your 20% deposit will carry over to secure your new date. It is not forfeited for a standard reschedule.

No-Shows (Day-of Ghosting): Failing to show up, failing to provide access to the vehicle at the scheduled time, or failing to communicate on the day of service is considered a No-Show.

No-Show Fee: All No-Shows are subject to a 30% No-Show Fee, calculated from the base service price (excluding fees that add up to your total amount). If a deposit was previously paid, it will be forfeited in addition to the 30% fee.

Provider Discretion: Sunshine Auto Detailing reserves the absolute, exclusive right to enforce, reduce, or waive cancellation and no-show fees on a case-by-case basis depending on communication and circumstances.

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3. Service Satisfaction

The remaining balance (after the "20%" initial fee) is paid only after the service is complete, ensuring your satisfaction.

Because you approve the work before final payment, refunds are not provided after services are rendered.

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4. Maintenance Plans

Prepaid maintenance plans are non-refundable once activated.

If a plan is canceled early, any unused services will not be refunded.

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5. Exceptions

If a refund is ever approved due to extraordinary circumstances, it will be issued at our sole discretion and may take 5–10 business days to process.