Terms & Conditions

Last Updated: 09-16-2025

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These Terms & Conditions (“Terms”) govern all services provided by SunShine Auto Detailing. By booking a service, the client (you) agrees to these Terms.

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1. General

These Terms apply to all detailing services we provide.

By scheduling an appointment, you confirm that you have read, understood, and agree to these Terms.

We reserve the right to refuse service to anyone for any reason.

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2. Pricing & Payment

Prices listed on our website or promotional materials are “starting at” prices. Final pricing may vary depending on vehicle size, condition, and requested services.

An initial fee of approximately 20% is required to secure all appointments. This fee is non-refundable and is deducted from your total balance on the day of service.

The remaining balance (after the 20% initial fee) is due after the detail is complete, ensuring client satisfaction.

Payment is required immediately upon completion of services.

We accept [insert payment methods].

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3. Scheduling & Cancellations

Appointments must be booked in advance through our official booking system, phone, or social media pages.

If you reschedule or cancel within 24 hours of your appointment, your initial fee is forfeited.

If you cancel on the same day of service or fail to show up, you will be charged an additional 30% of the service price (making the total forfeited amount equal to 50%).

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4. Liability

We take the utmost care when servicing your vehicle. However, we are not responsible for pre-existing damage, defects, or wear to the vehicle’s interior, exterior, paint, upholstery, or mechanical components.

Certain risks are inherent in auto detailing, such as:

Pre-existing paint damage, scratches, or clear coat failure becoming more visible after cleaning or polishing.

Upholstery tears, worn fabrics, or weakened seams worsening during deep cleaning.

Electrical or mechanical issues unrelated to detailing that may occur during or after service.

Personal belongings should be removed prior to your appointment. We are not responsible for lost, damaged, or stolen items left inside the vehicle.

While we use industry-standard tools and chemicals, we are not liable for adverse reactions (such as fading, discoloration, or spotting) caused by pre-existing conditions, aftermarket parts, or prior repairs.

In the unlikely event that damage is proven to have been directly caused by our negligence, we will take responsibility for repair or replacement of the affected part(s).

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5. Service Limitations

Some stains, odors, scratches, or imperfections may not be fully removable. We will always do our best and set realistic expectations.

Extreme conditions (excessive dirt, pet hair, mold, or biohazards) may incur additional charges.

Services may be rescheduled in the event of unsafe working conditions, such as extreme weather.

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6. Maintenance Plans

We offer maintenance plans for recurring detailing services (e.g., monthly or quarterly visits).

Maintenance plans require a minimum commitment of 12 months if paid upfront for the entire year.

If you cancel a maintenance plan before the agreed term, any unused prepaid services are non-refundable.

Missed or rescheduled appointments under a plan must follow the same 24-hour cancellation policy outlined in Section 3.

Pricing for maintenance plans is subject to change with at least 30 days’ written notice to you.

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7. Extensive Work Time Policy

For detailing services that extend beyond 6 hours, a 1-hour lunch break will be provided for the detailers.

For paint correction services requiring more than a full day’s work, service will conclude at 8:00 PM and resume the following day at 6:00 AM until the job is complete.

This policy ensures our team can maintain the highest level of quality and attention to detail while also staying safe and well-rested during extended services.

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8. Changes to Terms

We may update or revise these Terms & Conditions from time to time to reflect changes in our services, pricing, policies, or applicable laws.

Any updates will be published on our official website, and the “Last Updated” date at the top of the page will be changed accordingly.

It is your responsibility to review these Terms before booking a service. By continuing to book or receive services after updates are posted, you agree to the revised Terms.

If a change significantly impacts an upcoming appointment you’ve already booked (such as cancellation policies or fees), we will notify you directly using the contact information you provided at booking.